IEA Administration Assistant
Core
Provide essential administrative and participant support to ensure the smooth delivery of employment services for people with disabilities.
Role type
Administration Assistant
Builds
Employment services for people with disabilities
Domain
Social services / Disability employment
Deliverable
client delivery
Required skills
Data entry, Document management, Calendar coordination, Report preparation, Customer service, Microsoft Office proficiency
Responsibilities
Be the first point of contact for participants and employers, Coordinate appointments and manage calendars, Maintain participant records and case notes, Assist with compliance by gathering documentation and preparing reports, Handle calls and process forms, Support participant appointments and job search sessions, Respond to inquiries and escalate complex issues
