Global Product Support Engineer 2
Core
Technical contact for university labs using Lam tools, driving failure analysis of damaged parts, and managing lab inventory.
Role type
Senior IC product support engineer (semiconductor equipment)
Builds
Hardware solutions and corrective actions for semiconductor equipment
Domain
Semiconductor manufacturing equipment
Deliverable
physical/clinical work
Required skills
Semiconductor equipment troubleshooting, failure analysis, root cause analysis, hardware compatibility assessment, inventory management, first-principles engineering, physical chemistry, thermodynamics, reaction analysis
Preferred skills
Semiconductor industry experience
Responsibilities
Diagnose and resolve complex semiconductor equipment issues for field personnel, act as technical contact for university researchers, drive failure analysis of damaged parts and subsystems, track lab parts inventory and recommend replacements