Solution Architect - Enterprise IT
Core
Lead architecture and governance for Lam Research's ServiceNow platform, enabling efficient IT operations, automation, and enterprise service delivery.
Role type
Senior Solution Architect (ServiceNow)
Builds
Scalable, secure, and upgrade-ready ServiceNow solutions for ITSM, ITOM, and ITAM.
Domain
Enterprise IT / IT Service Management
Required skills
ServiceNow platform architecture, ITSM/ITOM/ITAM module expertise, CMDB/CSDM/Discovery/Service Mapping, Integration Hub/Flow Designer/MID Servers, REST/SOAP APIs, platform governance, technical leadership
Preferred skills
ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), CIS certifications, ITIL v4
Technologies
ServiceNow, ITSM, ITOM, ITAM, CMDB, CSDM, Discovery, Service Mapping, Integration Hub, Flow Designer, MID Servers, REST APIs, SOAP APIs
Responsibilities
Define and maintain ServiceNow platform architecture standards and governance frameworks; Lead architecture reviews for platform enhancements and integrations; Drive design and optimization of ITSM capabilities; Provide technical leadership for ITOM solutions; Architect and govern IT Asset Management solutions; Design and oversee enterprise integrations; Mentor developers and implementation partners
Seniority
Senior, hands-on IC