ServiceNow CMDB Architect
Core
Own the ServiceNow CMDB architecture, governance, data quality, development, and administration to serve as the source of truth for ITSM processes.
Role type
Senior ServiceNow CMDB Architect
Builds
ServiceNow CMDB instances, service mappings, and integrations for ITSM processes
Domain
IT Service Management / Cloud Infrastructure (AWS, Azure)
Required skills
ServiceNow CMDB architecture, ServiceNow Discovery, JavaScript development, REST API integrations, CSDM, data governance, service mapping, cloud infrastructure (AWS, Azure)
Preferred skills
Managed services experience, ServiceNow certification, career progression from admin to developer to architect
Technologies
ServiceNow, JavaScript, REST API, AWS, Azure, CSDM
Responsibilities
Set CMDB governance practices, data standards, and processes; finalize services and service mappings; review implementation partner work; perform CMDB configuration, Discovery tuning, and data quality improvements; collaborate with service owners and technical teams.
Seniority
Senior, hands-on IC