Customer Service Supervisor – Perth City
Core
Oversee rental sales team operations, ensure compliance with service policies, and resolve customer inquiries and complaints for a car rental branch.
Role type
Customer Service Supervisor (Rental Operations)
Builds
Customer service operations and fleet/facility compliance
Domain
Automotive rental services
Deliverable
client delivery
Required skills
Team supervision, policy compliance enforcement, customer complaint resolution, fleet and facility maintenance oversight, trend analysis, multi-priority management
Preferred skills
Prior supervisory experience, strong leadership and motivation skills
Responsibilities
Supervise rental sales staff and ensure training, monitor team performance, handle customer inquiries and escalate issues, support branch manager with fleet and facility maintenance and control
Sourced via viewjobs · Listed on CareerPlan, which tracks 813,000+ jobs from 20+ sources.