Student Client Service Representative
Core
Front-desk and administrative support for veterinary patients and clients at a university teaching hospital.
Role type
Student Client Service Representative (Veterinary Front Desk)
Builds
Veterinary patient intake, scheduling, and financial processing for a university teaching hospital.
Domain
Veterinary Healthcare / Higher Education
Deliverable
client delivery
Required skills
Client registration, appointment scheduling, invoice processing, phone screening, medical record compilation, financial record verification, basic patient assistance under supervision
Preferred skills
Prior medical office experience
Technologies
Hospital information systems, billing software, scheduling tools
Responsibilities
Welcome and register clients and their animals; verify client and referring veterinarian information; schedule and confirm appointments; process invoices and payments; compile physical medical records; direct clients within the clinic; assist clinicians with simple treatments and data recording under supervision; handle financial follow-ups and deposits.
Seniority
Student, entry-level