Senior International Process and Project Manager
Core
Lead end-to-end process improvement and complex cross-functional projects across international locations, focusing on Customer Support, Order Management, and Aftersales.
Role type
Senior individual contributor process and project manager
Builds
Operational efficiency improvements and new process frameworks for global business areas
Domain
Optics and optoelectronics industry
Required skills
End-to-end process mapping, Business Process Management (BPM), project management, stakeholder influence, change management, risk management, process mining, BPMN standards
Preferred skills
Process mining tools, familiarity with Customer Support/Order Management environments
Technologies
BPMN, Process mining tools
Responsibilities
Drive end-to-end process improvement, Design and establish processes, Process mapping and documentation, Identify opportunities for improvement, Lead continuous improvement initiatives, Manage organisational change, Deliver international projects, Influence and engage stakeholders, Manage delivery and risks
Seniority
Senior, hands-on IC