Technical Account Manager, National Security, National Security - ES US-ADC
Core
Strategic technical advisor and 'voice of the customer' for National Security clients, driving adoption of AWS services and ensuring operational health.
Role type
Senior Technical Account Manager (National Security)
Builds
AWS cloud environments and secure architectures for government clients
Domain
Cloud computing, National Security, Government
Required skills
AWS services expertise, IT operations, strategic relationship building, risk management, senior leadership communication
Preferred skills
Distributed systems development, 24x7 support environment experience, Well-Architected Framework application, executive presentation experience
Technologies
EC2, S3, DynamoDB, RDS, Lambda, SageMaker, ECS, EKS, GuardDuty, Systems Manager, CodePipeline, IoT
Responsibilities
Proactively monitor and maintain operational health of customer AWS environments, craft strategies to drive customer adoption, lead technical deep dives on architecture optimization, advocate for customers internally, collaborate with internal teams to resolve complex challenges, present Well-Architected reviews
Seniority
Senior, hands-on IC with strategic advisory focus