Sr. Enterprise Support Manager, ES-NAMER-SMB
Core
Lead enterprise support for senior executives (VP/C-level) at AWS, managing full application stacks and network infrastructure to solve enduring business challenges.
Role type
Senior Enterprise Support Manager
Builds
Turnkey business applications and differentiated technology solutions for millions of companies
Domain
Cloud computing / Enterprise IT / SaaS
Deliverable
client delivery
Required skills
Technical team management, enterprise software support, systems administration, network engineering, web services consumption, executive stakeholder management
Preferred skills
Process improvement in support, technical account management, consulting, AWS services expertise, operations engineering
Technologies
Linux, Windows, Layer 3+ networking, Web services
Responsibilities
Manage full application stacks from system to custom application, oversee network management, engage with senior executives, drive support process improvements
Seniority
Senior, hands-on IC with management responsibilities