Software Development Engineer - Gen AI, Connect (AI Agent)
Core
Design, develop, test, and deploy distributed machine learning systems and large-scale solutions for Amazon Connect and Amazon Lex.
Role type
Senior Software Development Engineer (Gen AI / AI Agents)
Builds
AI-powered customer experience solutions and conversational interfaces for global customers
Domain
Cloud computing, Generative AI, Customer Experience
Deliverable
production ML models | product features
Required skills
distributed systems design, large-scale software architecture, object-oriented design, C#/C++/Java/Perl, multi-threaded application development
Preferred skills
full software development life cycle management, code review leadership, mentorship
Technologies
Amazon Connect, Amazon Lex, C#, C++, Java, Perl
Responsibilities
Collaborate with ML scientists to define team strategy and roadmap; drive system architecture; coach and develop junior engineers
Seniority
Senior, hands-on IC with mentorship responsibilities