Chargé Recouvrement B2B (Amiable & Contentieux) F/H
Core
Managing B2B customer accounts from friendly collection to legal proceedings to recover overdue payments for ZEISS France.
Role type
B2B collections specialist (friendly & contentious)
Builds
Cash flow recovery for industrial and medical technology divisions
Domain
Optical and optoelectronic technology (industrial metrology, medical imaging/surgery)
Deliverable
client delivery
Required skills
B2B collection management, payment negotiation, legal procedure knowledge, ERP usage, Excel, account reconciliation
Preferred skills
Contentious collection experience, sales/SAP/ADV process knowledge, English
Technologies
SAP, Oracle, Excel
Responsibilities
Manage high-volume client portfolios for overdue payments, negotiate payment schedules, handle incoming mail and bank remittances, process customer calls, identify and transfer disputes to commercial teams, update performance dashboards, prepare legal case files, follow judicial procedures (injunctions, lawsuits), coordinate with external legal advisors
Seniority
Mid-level (2-5 years experience)