Senior Cloud Technical Account Manager , Enterprise Support
Core
Principal technical advisor and 'voice of the customer' driving AWS service adoption and operational health for enterprise clients across industries like Automotive, Financial Services, and Energy.
Role type
Senior Cloud Technical Account Manager (Enterprise Support)
Builds
AWS cloud solutions including Compute, Storage, Database, Big Data, Application-level services, Networking, and Serverless
Domain
Cloud computing / Enterprise IT
Deliverable
client delivery
Required skills
distributed application design, implementation, operations, consulting, technical engineering, incident management, risk management, strategic planning
Preferred skills
24x7 operational services experience, internal enterprise or external customer-facing technical lead experience
Technologies
EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT
Responsibilities
Craft and execute strategies to drive customer adoption of AWS services, represent AWS within customer environments, drive discussions with senior leadership on incidents and risk management, provide strategic technical guidance for solution planning, proactively maintain customer AWS environments operationally healthy
Seniority
Senior, hands-on IC with strategic advisory focus