Field Support Engineer II
Core
Install, repair, upgrade, and perform preventative maintenance on Carl Zeiss Meditec medical instrumentation in the field.
Role type
Field Support Engineer II (Medical Technology)
Builds
Medical diagnostic and surgical equipment uptime and reliability
Domain
Medical Technology / Optics / Fine Mechanics
Deliverable
physical/clinical work
Required skills
Electronics repair, Fine Mechanics, Optics, Preventative maintenance, Installation, Troubleshooting, Inventory management, Customer service, Time management
Preferred skills
BS in Electronics/Engineering/Computer Technology, A+ and Net+ certifications, Training in fine mechanics and optics
Technologies
Diagnostic equipment, Field service reference database, Expense reporting systems
Responsibilities
Diagnose and repair designated products within an assigned service territory, Schedule and verify customer visits based on needs assessment, Complete and submit daily field service reports, Maintain spare parts inventory, Support revenue growth through service agreement promotion, Instruct customers on equipment operation and maintenance
