Senior Cloud Operations Architect, ES - EMEA
Core
Principal technical advisor and 'voice of the customer' driving AWS adoption, operational health, and cost reduction for enterprise clients across all cloud technologies.
Role type
Senior IC Cloud Operations Architect (Enterprise Support)
Builds
Operational health and value realization for AWS Enterprise Support customers
Domain
Cloud Operations / Enterprise Support / AWS Services
Deliverable
client delivery
Required skills
Cloud platform design and implementation, Customer-facing technical consulting, Incident and risk management, Strategic solution advocacy, Cross-functional collaboration, Pre-launch planning and metrics analysis
Preferred skills
AWS Well-Architected and ITIL frameworks, Security compliance, Infrastructure-as-code (CloudFormation, Terraform, CDK), Enterprise customer advisory, Swedish language proficiency
Technologies
EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT, CloudFormation, Terraform, CDK
Responsibilities
Advise on solutions and provide technical guidance to ensure operational health and reduce cost/complexity; Develop trusting relationships with customers to understand business needs; Drive technical discussions regarding incidents, trade-offs, and risk management; Consult with partners from developers to C-suite executives; Proactively identify opportunities for customers to gain additional value from AWS; Provide detailed reviews of service events and pre-launch planning; Solve problems as customers migrate workloads to the cloud