Field Support Engineer II - Ranger/Traveler
Core
Mobile technical specialist installing, repairing, upgrading, and performing preventative maintenance on Carl Zeiss Meditec Ophthalmic Diagnostic instrumentation across multiple territories nationwide.
Role type
Senior Field Support Engineer (Medical Optics)
Builds
Ophthalmic diagnostic instrumentation for medical practices
Domain
Medical Technology / Optics
Required skills
Field service diagnostics, preventative maintenance, territory management, remote documentation, inventory management, customer training, travel logistics, independent work, physical stamina
Preferred skills
Electronics/Engineering degree, A+ and Net+ certifications, international travel experience
Technologies
Mobile technology, remote access systems, Field Service reference database
Responsibilities
Diagnose and repair designated products across service territories; schedule and verify customer visits; complete daily field service reports; manage travel expenses and spare parts inventory; instruct customers on equipment operation; support revenue growth through service agreement retention.
Seniority
Mid-Senior, hands-on IC with significant travel