Field Support Engineer II - Ranger/Traveler
Core
Mobile technical specialist installing, repairing, upgrading, and performing preventative maintenance on ophthalmic diagnostic instrumentation across US territories.
Role type
Field Support Engineer II (Medical Device Field Service)
Builds
Field service delivery for Carl Zeiss Meditec ophthalmic diagnostic equipment
Domain
Medical Technology / Optics
Deliverable
physical/clinical work
Required skills
Electronics, Fine Mechanics, Optics, Medical Field Service, Travel Logistics, Remote Documentation, Inventory Management, Customer Training
Preferred skills
BS in Electronics/Engineering/Computer Technology, A+ and Net+ certification, International travel experience
Technologies
Mobile technology, Remote access systems
Responsibilities
Diagnose and repair designated products across multiple service territories, Schedule and manage customer visits across extensive geographic regions, Complete and submit daily field service reports, Maintain spare parts inventory while traveling, Instruct customers on equipment operation and maintenance, Support revenue growth through service agreement promotion
Seniority
Mid-level, hands-on IC