Expediter
Core
Assist in the movement and positioning of stalled or late Rx orders within production and provide real-time information to customer service.
Role type
Production Expediter
Builds
Ship 40+ late/rush jobs per shift
Domain
Optical manufacturing / Lens production
Deliverable
product features
Required skills
Lab OTD understanding, pre-surface/surfacing/coating/finish knowledge, quality systems proficiency, Microsoft Office, troubleshooting, resource management, safety compliance, physical stamina (lifting 10 lbs, repetitive movements)
Preferred skills
Ownership mindset, strong initiative, customer service orientation, flexibility, peer training capability
Technologies
Visual tracking tools, DVI systems, Microsoft Office
Responsibilities
Prepare work schedules to meet customer demand, move jobs between departments, troubleshoot production issues, monitor jobs using tracking tools, handle unidentified frame inquiries, initiate lab evaluation forms for returns, provide status updates on processing orders, reply to email within 1 hour, participate in management meetings, support Pre-Surface operations, train peers
Seniority
Individual Contributor, entry-to-mid level
