Senior Software Engineer – ServiceNow-2
Core
Design, develop, and operate ServiceNow HRSD solutions (Case Management, Employee Service Center, Knowledge Management) and optimize Employee Center Pro for global enterprise environments.
Role type
Senior ServiceNow Developer (HRSD & EC Pro)
Builds
Scalable HR service platforms, self-service employee experiences, and integrated HR workflows.
Domain
Enterprise HR Technology / ServiceNow Platform
Deliverable
production ML models | product features
Required skills
ServiceNow HRSD, Employee Center Pro (EC Pro), JavaScript (OOP), REST/SOAP/PowerShell integrations, DevOps practices, performance optimization, root cause analysis, AI tool application (code generation, documentation), ServiceNow Now Assist
Preferred skills
Full-stack development, ITIL Foundation, Project Management, Agile methodologies
Technologies
ServiceNow, JavaScript, REST, SOAP, PowerShell, Now Assist
Responsibilities
Implement and operate supported solutions within the DevOps team; Design and develop ServiceNow HRSD solutions; Configure and extend HR workflows and integrations; Translate complex global HR business requirements into scalable ServiceNow solutions; Apply AI tools to improve developer productivity; Leverage ServiceNow platform AI capabilities to enhance HR service delivery; Identify and implement AI-driven use cases in HRSD.
Seniority
Senior, hands-on IC