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Sr Customer Solutions Manager, Strategic Accounts

Cupertino, California, United States💼 Full-time🗓 2026-07-31 → 2026-09-25

Core

Guide enterprise customers through multi-year cloud adoption journeys, focusing on agentic AI/GenAI transformations and business outcomes.

Role type

Senior Customer Solutions Manager (Strategic Accounts)

Builds

Cloud transformation strategies, workload migrations, and modernization roadmaps for large enterprise clients.

Domain

Cloud Computing / Enterprise Technology / Agentic AI

Deliverable

production ML models | product features | dashboards & analysis | client delivery

Required skills

Cloud architecture, agentic AI/GenAI expertise, executive stakeholder management, strategic opportunity identification, governance implementation, cross-functional collaboration, business outcome alignment

Preferred skills

Experience with large-scale workload migrations, digital innovation, high performance computing, product innovation

Technologies

AWS services, cloud computing platforms, agentic AI frameworks

Responsibilities

Evangelize AWS services and influence customer adoption of the right solutions at the right time; Identify and align on strategic cloud opportunities including large-scale migrations and GenAI initiatives; Serve as the customer's cloud journey coach and voice of the customer within AWS; Implement governance structures to govern the partnership and customer adoption of AWS.

Seniority

Senior, hands-on IC

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