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Sr. Customer Solutions Manager, Strategic Accounts CSM Team

San Francisco, California, United States💼 Full-time🗓 2026-07-28 → 2026-09-26

Core

Guide global enterprise customers through multi-year cloud transformation journeys, acting as a trusted advisor to align AWS capabilities with business outcomes.

Role type

Senior Customer Solutions Manager (Strategic Accounts)

Builds

Cloud adoption strategies, migration roadmaps, and governance structures for large-scale enterprise clients.

Domain

Cloud Computing / Enterprise IT Transformation

Deliverable

production ML models | product features | dashboards & analysis | client delivery

Required skills

Large-scale cloud transformation leadership, executive stakeholder management, cross-functional team coordination, strategic opportunity identification, program delivery, business case development

Preferred skills

PMP certification, SCRUM/Agile, SAFe

Technologies

AWS cloud platform, GenAI, data analytics, high performance computing

Responsibilities

Evangelize AWS services and influence adoption of the right solutions at the right time; Identify and align on strategic cloud opportunities including large-scale migrations and digital innovation; Serve as the customer's cloud journey coach and voice of the customer within AWS; Implement governance structures to govern the partnership and customer adoption.

Seniority

Senior, hands-on IC with strategic account management

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