Program Manager II (Cost To Serve), RBS : Cost To Serve
Core
Program Manager leading strategic initiatives to reduce Cost to Serve (CtS) across inventory, shipping, and operations by defining goals, driving process improvements, and enabling data-driven decision-making.
Role type
Senior Program Manager (Cost to Serve)
Builds
Scalable programs to optimize supply chain economics and reduce waste
Domain
Supply Chain / Logistics / Cost Optimization
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Program management, cross-functional collaboration, process improvement, advanced Excel, SQL, root cause analysis, stakeholder engagement, financial modeling, strategic planning
Preferred skills
End-to-end delivery leadership, stakeholder management at senior levels, building scalable processes, project scheduling
Technologies
Excel, SQL
Responsibilities
Define and drive business goals to reduce Cost to Serve; Use advanced analytics to uncover inefficiencies and develop actionable solutions; Partner with finance teams to validate cost models and forecast savings; Collaborate with cross-functional teams to implement scalable solutions; Conduct root cause analysis on defects using frameworks like UDE; Communicate data-driven insights to senior leadership to influence decision-making; Develop and implement scalable programs across geographies.
Seniority
Senior, hands-on IC
