Business Application Operations and Maintenance (Staff to Manager Candidate) , Rakuten Mobile Shop Business , Business Promotion Group - Area Business Promotion Department , Area Business Supervisory Department (GSD)
Core
Operate, maintain, and improve kintone business applications supporting Rakuten Mobile shop operations.
Role type
Staff to Manager candidate, Business Application Operations and Maintenance
Builds
Stable store operations via business applications
Domain
Retail operations / No-code/Low-code platform management
Required skills
kintone application management, no-code/low-code tools, user support, requirement gathering, bug fixing, system settings management, incident investigation
Preferred skills
team leadership, multi-project coordination, JavaScript/Python customization, information security, business process standardization
Technologies
kintone, JavaScript, Python
Responsibilities
Day-to-day operation of business applications and responding to user inquiries, Improving existing applications and fixing bugs, Supporting the development of new applications based on requests from business departments, Managing access permissions and various system settings, Investigating the causes of system issues and supporting recovery efforts
Seniority
Staff to Manager candidate