Product Manager (Business Process Management) - Business Support Development Department(BSD)
Core
Lead the development of BPM solutions and AI-driven applications to transform E-commerce back-office operations and improve operational efficiency.
Role type
Product Manager (Business Process Management & AI)
Builds
BPM foundation and AI-driven workflow automation tools for E-commerce back-office
Domain
E-commerce, Back-office operations, Business Process Management, Generative AI
Deliverable
production ML models | product features
Required skills
Product planning, Requirements gathering, Stakeholder management, Solution design, KPI monitoring, Process analysis, Project management, Technical feasibility assessment
Preferred skills
Enterprise product development (BPM/ERP/CRM), AI/ML product experience, Data analysis (SQL/BI), E-commerce/B2B SaaS experience, Resource management
Technologies
BPM, Generative AI, Workflow automation, SQL, BI tools
Responsibilities
Define roadmaps and prioritize backlogs for BPM and AI applications; Identify pain points through stakeholder interviews and process data analysis; Collaborate with engineering to implement generative AI and automation features; Monitor KPIs post-release and drive continuous improvements
Seniority
Mid-level, hands-on IC