UX Designer (Rakuten Mobile business) - UX Strategy Section, Brand Marketing Strategy Department, Marketing Division
Core
Lead UX strategy and execution across Rakuten Mobile services (Web/App, in-store) to drive product growth and customer experience.
Role type
Senior UX Strategy & Design Lead
Builds
Mobile apps, web platforms, and in-store experiences for Rakuten Mobile's 100M+ member base
Domain
Telecommunications / Mobile Services
Required skills
UX strategy planning, user research (quantitative/qualitative), wireframing, prototyping, information architecture, data-driven decision making, KPI management, cross-functional project leadership
Preferred skills
Telecommunications industry experience, SQL/BI tools, vendor management
Technologies
SQL, BI tools
Responsibilities
Define and drive UX roadmap; conduct user research and competitive analysis; create wireframes and prototypes; manage cross-functional product improvement projects; measure post-release impact via KPIs
Seniority
Senior, hands-on IC with strategic scope