Program Manager, eKYC and Digital Trust Identity - Membership Platform Department (MPD)
Core
Drive execution of complex cross-functional programs for eKYC and digital identity platforms, managing product development, vendor relationships, government engagement, and enterprise client business development.
Role type
Senior Program Manager (eKYC & Digital Identity)
Builds
Scalable eKYC platforms, identity management systems, and B2B solutions for the Rakuten Ecosystem
Domain
Fintech, Digital Identity, Government Regulation
Deliverable
client delivery
Required skills
Cross-functional program management, B2B/B2G contract negotiation, Government agency liaison, Enterprise business development, Strategic stakeholder alignment, Ambiguity management
Preferred skills
Japanese eKYC regulatory landscape knowledge, My Number/JPKI ecosystem familiarity, Identity verification technology understanding, Data privacy compliance expertise, International digital identity standards knowledge, SaaS business development experience, Technology vendor management
Technologies
Jira, Confluence
Responsibilities
Own and drive complex cross-functional programs across product, engineering, legal, and business teams; Manage relationships and negotiations with key technology vendors and platform partners; Serve as the point of contact with Japanese government agencies for certifications and regulatory approvals; Draft, review, and manage NDAs, business agreements, and implementation contracts; Identify and develop prospective enterprise clients for the eKYC platform; Represent the team in financial and IP discussions
Seniority
Senior, hands-on IC with strategic leadership
