Program Manager, eKYC and Digital Trust Identity - Membership Platform Department (MPD)
Core
Drive execution of complex cross-functional programs for eKYC and digital identity platforms, managing vendor relationships, government engagement, and enterprise client business development.
Role type
Senior Program Manager (eKYC and Digital Identity)
Builds
Scalable eKYC platforms, identity management systems, and B2B solutions for the Rakuten Ecosystem
Domain
Fintech, Digital Identity, Government Regulation
Deliverable
production ML models
Required skills
Cross-functional program management, B2B/B2G contract negotiation, Government agency liaison, Enterprise business development, Strategic stakeholder alignment, Bilingual fluency (Japanese/English)
Preferred skills
Japanese eKYC regulatory landscape knowledge, My Number/JPKI ecosystem experience, Identity verification technology familiarity, Data privacy compliance expertise, International digital identity standards knowledge, SaaS business development experience, Technology vendor management
Technologies
Jira, Confluence, JPKI, My Number Card, OCR, NFC, Facial recognition
Responsibilities
Own and drive complex cross-functional programs across product, engineering, legal, and business teams; Manage relationships and negotiations with key technology vendors and platform partners; Serve as the point of contact with Japanese government agencies for certifications and regulatory approvals; Draft, review, and manage NDAs, business agreements, and implementation contracts; Identify and develop prospective enterprise clients for the eKYC platform; Represent the team in financial and IP discussions
Seniority
Senior, hands-on IC
