Logistics and Fleet Support Officer
Core
Provide support to client account officers managing immigration and expatriate services, while monitoring vehicle movement and repairs.
Role type
Logistics and Fleet Support Officer
Builds
Immigration and expatriate service support processes; fleet maintenance tracking
Domain
Immigration services / Logistics and fleet management
Deliverable
client delivery
Required skills
visa and immigration facility research, client inquiry processing, vehicle movement monitoring, repair tracking, transaction recording, issue escalation, alternative solution proposal, oral communication, phone etiquette, typing proficiency, basic computer applications
Preferred skills
driving ability
Responsibilities
Research visa and immigration information, deliver service to clients and account officers, process client inquiries, gather and analyze customer information, monitor vehicle movement and repairs, record transactions in ledgers, escalate priority issues, communicate with team and clients, make scheduled follow-up calls
Seniority
Entry-level, operational support