Development Tools Producer & Coordination Specialist - Corporate IT Infrastructure Department (CITID)
Core
Coordinate tenant and license consolidation, change management, and governance for developer tools and infrastructure services.
Role type
Mid-level IT Operations & Governance Coordinator
Builds
Stable and reliable technological foundation for Rakuten's global business operations
Domain
Corporate IT Infrastructure / Software Development Tools
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
IT service management, governance and compliance, IT project coordination, stakeholder management, software licensing knowledge, change management, SaaS and cloud concepts, organizational tracking, cross-functional influence
Preferred skills
AI tools for software development, JIRA/Confluence proficiency, mentoring, Japanese business conversation
Technologies
JIRA, Jira Service Management, Confluence, SaaS platforms, cloud tools
Responsibilities
Coordinate tenant and license consolidation initiatives across developer tools; Serve as operational point of contact between DTSG and teams including security, legal, and procurement; Document approvals, change requests, and governance processes; Support planning and tracking of changes and releases for developer tools; Coordinate required approvals with privacy, security, legal, and procurement stakeholders; Track governance related risks and ensure audit-ready records
Seniority
Mid-level, hands-on IC
