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Senior Project Manager, Rakuten Ichiba - EC Marketplace Development Department (ECMPD)

Tokyo, Japan💼 Full-time🗓 2025-10-30 → 2026-07-31

Job Description:

Department Overview

The EC Marketplace Development (ECMPD) Department is a core technology division within Rakuten Commerce & Marketing Company, Rakuten Inc. We are responsible for developing and enhancing the online systems that power Rakuten Ichiba – Japan's largest internet shopping mall.

Rakuten Ichiba boasts a significant market presence and consistent growth, making it a dynamic e-commerce ecosystem. Our mission in ECMPD is to deliver top-tier shopping entertainment for our users and to empower our merchant partners with advanced tools.

Join us in shaping the future of e-commerce in Japan!

Our Services

• Rakuten Ichiba : https://www.rakuten.co.jp/

• ROOM : https://room.rakuten.co.jp/all/items

• J League Online Store : https://store.jleague.jp/info/

Position:

Why We Hire

We are seeking a highly experienced and strategic Senior Project Manager to lead the planning, execution, and delivery of strategic initiatives related to our online retail platform.

Position Details

Responsibilities:

As a Senior Project Manager at Rakuten Ichiba, you will be a pivotal leader responsible for the end-to-end success of complex programs and projects that drive the evolution of one of the world's largest e-commerce platforms. This role demands a seasoned professional with a proven track record in strategic planning, meticulous execution, and exceptional leadership. You will be instrumental in shaping project vision, fostering high-performing teams, and ensuring the seamless delivery of innovative features and enhancements that directly impact the Rakuten Ichiba user experience and business objectives.

Key Responsibilities:

• Strategic Planning: Define project goals and scope by working closely with executives, business leaders, product managers, and technical teams.

• Team Leadership: Lead, mentor, and develop a team of project managers, fostering a high-performing and collaborative environment.

• Execution & Delivery: Oversee project execution, ensuring projects stay on schedule, within budget, and meet quality standards. Proactively manage risks and issues.

• Stakeholder Communication: Serve as the main contact for executives, providing regular updates on project status, risks, and progress.

• Budget & Resource Management: Develop and manage project budgets, tracking expenses and optimizing resource use.

• Quality Assurance: Work with the QA team to ensure the Ichiba platform is thoroughly tested and meets all quality requirements.

• Launch Coordination: Coordinate the successful launch of new features and platform enhancements.

• Process Improvement: Identify and implement ways to improve project management processes and methods.

Mandatory Qualifications:

  • 4-6+ years of experience in project or program management, with a significant focus on front-end + back-end platform development.
  • Knowledge of software development with modern technology
  • Strong Leadership skills
  • Excellence in Issues and Risk Management
  • Proven track record of successfully launching and managing large-scale, complex software development projects and programs.
  • Extensive experience with SDLC Waterfall
  • PMP or other relevant project management certification is required.

Desired Qualifications:

  • Experience in organization management
  • Experience as a Software Developer
  • Product Management Knowledge
  • Experience in the production operation of an internet service
  • Experience mentoring and coaching junior project managers.
  • Agile Management knowledge

Other Information:

Additional information on Location

Rakuten Crimson House

Additional information on English Qualification

TOEIC Score 800 or above (or similar level of English ability or a University Degree earned in an English-speaking country)

In this case, it is necessary to achieve a TOEIC Score exceeding 800 after joining Rakuten in order to be eligible to become a regular employee.

If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required.

#engineer #projectmanager #commerce #RakutenIchiba

Languages:

English (Overall - 3 - Advanced), Japanese (Overall - 3 - Advanced)

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