Lead Business Ops Mgr
Core
Lead Business Operations Analyst driving operational excellence and translating complex business needs into actionable insights for Disney Experiences technology initiatives.
Role type
Senior IC business operations analyst
Builds
Operational plans, dashboards, and strategic initiatives for Disney Parks, Resorts, Cruise, and Retail
Domain
Theme parks, resorts, cruise lines, and retail technology
Required skills
Business analysis, strategy, project management, data synthesis, stakeholder management, process improvement, change management, AI tool adoption
Preferred skills
Storytelling and visualization, technology background, financial strategy experience, JIRA/Confluence proficiency, AI and automation tools
Technologies
JIRA, Confluence, Power Automate, Cursor, Claude
Responsibilities
Manage program scope, cost, schedule, and vendors; drive operational reviews for medium/long-term planning; lead change management; develop business frameworks and narratives; partner with technology leaders to deliver business value
Seniority
Senior, hands-on IC
