Lead Product Manager - Salesforce Service Cloud
Core
Lead Product Manager for Product and Pricing Platforms within Disney Parks, Experiences & Products Technology, driving strategic initiatives for Walt Disney World, Disneyland, and Disneyland Paris using Salesforce Service Cloud.
Role type
Lead Product Manager (Product and Pricing Platform)
Builds
Sellable product and pricing capabilities for Disney theme parks and experiences
Domain
Entertainment / Theme Parks / Enterprise SaaS
Deliverable
product features
Required skills
Product strategy, Agile/Scrum, User story creation, Stakeholder management, Data-driven prioritization, Jira expertise, Go-to-market planning, Post-launch sustainment
Preferred skills
Salesforce Service Cloud, Matrix organization leadership, Technical/financial/operational issue resolution, Distributed team management
Technologies
Salesforce Service Cloud, Jira
Responsibilities
Oversee end-to-end product delivery for Disney Parks Product & Pricing Platforms and Salesforce integrations; Communicate strategic direction shifts to executive leadership; Support post-go-live sustainment; Translate product concepts into user stories and acceptance criteria; Represent the product roadmap considering stakeholder input
Seniority
Lead, hands-on IC with strategic focus