Remote Bilingual Customer Service Representative
Core
Provide bilingual phone support for billing, programming, and technical troubleshooting for DISH TV customers.
Role type
Bilingual customer service representative (voice)
Builds
Customer support interactions for satellite TV and mobile services
Domain
Telecommunications / Consumer Services
Deliverable
client delivery
Required skills
English fluency, Spanish fluency, phone etiquette, troubleshooting, multitasking, dependability
Preferred skills
None stated
Technologies
USB headset, webcam, wired ethernet connection
Responsibilities
Answer back-to-back phone calls, resolve technical issues, promote products and services
Seniority
Entry-level