Assistant Vice President - Front Office Trading Platforms Support
Core
Providing L1 and L2 production support for sophisticated trading platforms to ensure seamless day-to-day trading activities and accurate booking processes for Sales and Trader Workflows.
Role type
Senior IC trading platforms support engineer
Builds
Electronic trading and market connectivity platforms for Fixed Income, FX, and Structured Products
Domain
Financial services / Trading infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Incident management, system monitoring, trade execution support, user access management, platform upgrade coordination, audit compliance, stakeholder communication, vendor liaison, testing and validation, documentation maintenance
Preferred skills
Knowledge of Bloomberg TOMS and CMF, experience with ServiceNow, familiarity with ALLQ and TOMS books
Technologies
ServiceNow, Bloomberg TOMS, CMF, ALLQ
Responsibilities
Monitor system alerts and respond to issues during trading hours; act as primary contact for platform incidents; manage user onboarding/offboarding and access changes; support platform upgrades, cutovers, and UAT; ensure compliance with audit requirements by gathering evidence and maintaining documentation; coordinate with global teams and vendors to resolve problems.
Seniority
Senior, hands-on IC