Remote Bilingual Customer Service Rep
Core
Provide tech support and customer service via phone calls to resolve customer needs and technical issues for a satellite TV and connectivity company.
Role type
Customer Experience Representative (Bilingual)
Builds
Customer satisfaction and technical resolution for DISH TV and related services
Domain
Telecommunications / Satellite TV
Deliverable
client delivery
Required skills
English fluency, Spanish fluency, phone communication, troubleshooting, multitasking, dependability
Preferred skills
None stated
Technologies
USB Headset, USB Keyboard, USB Mouse, USB Webcam, Ethernet cable
Responsibilities
Take back-to-back tech support or customer service phone calls, engage with diverse consumer base to provide solutions for customer needs and technical issues
Seniority
Entry-level