Wireless Call Center Representative (Bilingual) - Paid Training
On-site · United States
Core
Serve as the voice of Boost Mobile, resolving customer issues regarding billing, devices, and plans while promoting services.
Role type
Customer Service Representative
Builds
Wireless service plans, devices, and billing solutions for consumers
Domain
Telecommunications / Wireless
Deliverable
client delivery
Required skills
Customer Service, Problem Solving, Multitasking, Dependability, Resilience
Preferred skills
Bilingual communication
Technologies
Smartphone, Wireless products
Responsibilities
Respond to customer inquiries, troubleshoot hardware operation, analyze call trends, promote services
Seniority
Entry-level, no experience required
