Account Management Administrator (w/m/d) [Sachbearbeitung Kundenbetreuung Nord]
Hybrid
Core
First point of contact for customers in the Nord region, responsible for optimal customer experience and contract management.
Role type
Account Management Administrator
Builds
Customer service processes and contract conditions
Domain
Automotive fleet leasing and mobility services
Deliverable
client delivery
Required skills
Commercial training, customer service experience, communication, MS Office, English
Responsibilities
Serve as first point of contact for customers, manage customer-specific contract conditions, support customers with daily operations and problem-solving, improve cross-departmental processes, maintain e-tools for customers, implement customer service strategy