Attaché Commercial
Core
Handle customer requests via phone and email for individual and professional tenants regarding fleet status and contract modifications, acting as a key contact for retention and partnership relations.
Role type
Customer service and account management specialist
Builds
Reliable responses and contract adherence for long-term lease customers
Domain
Sustainable mobility and long-term vehicle leasing (LLD)
Deliverable
dashboards & analysis
Required skills
Customer relationship management, contract administration, phone and written communication, adaptability, team collaboration
Preferred skills
Salesforce, AS400, long-term lease (LLD) sector knowledge
Responsibilities
Answering client inquiries via mail or phone, providing reliable and quality responses while respecting contracts, acting as a consulting force for tenants, serving as the interface between tenants and internal services, collaborating with sales teams
Seniority
Junior to Mid-level, entry to first experience