Repair, Maintenance & Tyres Coordinator (RMT Coordinator)
Core
Coordinate and approve vehicle maintenance, repair, and tire replacement requests for fleet clients while managing costs and resolving driver complaints.
Role type
Operations Coordinator (Automotive Fleet Services)
Builds
Cost-effective vehicle maintenance and tire replacement solutions for corporate and private fleet clients
Domain
Automotive fleet management and sustainable mobility
Deliverable
client delivery
Required skills
cost monitoring, vendor negotiation, warranty recovery, CRM data logging, complaint resolution, operational cost control
Preferred skills
university degree, automotive market experience
Technologies
CRM tools
Responsibilities
Handle drivers' requests for car maintenance and tire replacement by providing approvals per manufacturer guidelines; Monitor costs to achieve maximum savings; Secure agreed prices with vendors; Negotiate warranty recovery for out-of-warranty vehicles; Resolve driver complaints; Log interactions in CRM; Escalate critical situations; Communicate with partners to control costs; Drive continuous improvement in operational effectiveness