Operations Coordinator
Core
Coordinate end-to-end lease extensions, customer communications, and document processing for vehicle leasing contracts.
Role type
Senior Operations Coordinator (Lease Extensions & Customer Communication)
Builds
Contract extensions, customer communication workflows, and document repositories for vehicle leasing.
Domain
Sustainable mobility / Vehicle leasing / Fleet management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
End-to-end coordination, Stakeholder management, Workflow understanding, Document processing, Communication
Preferred skills
Independent work, Multi-stakeholder management
Technologies
Ugo Digit, Zoho
Responsibilities
Track and follow up with customers for lease extension decisions, Coordinate discount approvals for extension quotations, Resolve tickets on Ugo Digit, Manage traffic challan closure tracking, Initiate and validate online signature documents and E-NACH mandates, Arrange cancelled cheque copies for refunds.
Seniority
Senior, hands-on IC