IT Support Engineer und PACS Applikateur (m/w/d)
Core
You ensure reliable operation of radiological solutions by handling complex IT support cases, configuring and installing RIS/PACS products, and training users.
Role type
IT Support Engineer and PACS Application Specialist
Builds
Radiology IT solutions (RIS/PACS) for medical facilities
Domain
Healthcare IT / Radiology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
IT support troubleshooting, ticket management, knowledge base documentation, RIS/PACS configuration and installation, user training, Microsoft Server/Client OS, MS Office, SQL queries
Preferred skills
None stated
Technologies
Microsoft Server/Client OS, MS Office, SQL
Responsibilities
Analyze complex support cases from 1st level and develop sustainable solutions, process IT tickets from analysis to resolution, document knowledge in user manuals and articles, configure and install RIS/PACS products, train users on safe usage
Seniority
Entry to Mid-level, hands-on IC