Senior Manager, Training
Core
A dual-role position serving as a Change Advisory Board (CAB) Approver for data center infrastructure changes and a Trainer for facility systems (Electrical/Mechanical/General) to upskill operations teams.
Role type
Senior Manager, Training & Change Management
Builds
Safe and efficient execution of changes in mission-critical data center sites; upskilled operations teams
Domain
Data Center Operations / Electrical & Mechanical Facility Systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Data center operations expertise, Change Management (ITIL), Risk Assessment, Technical Training & Mentoring, Cross-functional Leadership, SOP Development, Workshop Facilitation, Knowledge Base Management, Compliance Alignment, Technical Documentation
Preferred skills
Center of Excellence experience, AI tool proficiency, Master's degree in Engineering
Technologies
ITIL v4, Data Center Facility Systems (Electrical/Mechanical)
Responsibilities
Review and approve change requests affecting facility infrastructure; Assess risks, business impact, and technical feasibility of changes; Develop and deliver training programs on facility systems; Conduct onboarding and upskilling sessions for staff; Organize practical workshops and simulations; Maintain knowledge base of SOPs and troubleshooting guides
Seniority
Senior Manager, hands-on IC with leadership scope