Fachtrainer Schadenregulierung (m/w/d) Haftpflicht & Sachversicherung
Core
Design and lead training programs and quality management for claims adjusters in property and liability insurance, while supporting the operational setup of a new claims center.
Role type
Senior IC training specialist (insurance claims)
Builds
Training curricula, quality standards, and a new claims operations team in Erfurt
Domain
Insurance (Property & Liability)
Required skills
Claims adjustment expertise (property/liability), instructional design, quality analysis, stakeholder management, MS Office
Preferred skills
Kasko insurance experience, prior training/mentoring experience
Technologies
MS Office
Responsibilities
Plan and conduct initial and follow-up training for claims adjusters; lead quality analysis and improvement initiatives; develop training content and learning formats; advise leadership and staff on technical claims issues; support the operational setup of a new claims center
Seniority
Senior, hands-on IC