Junior Kundenberater (m/w/d) im Quereinstieg
Core
You greet new customers by phone, guide them through a portal to book appointments, and act as the fixed contact for inquiries and complaints to help them close private health insurance policies.
Role type
Junior customer advisor (health insurance)
Builds
Appointment bookings and policy closures for private health insurance brokers
Domain
Insurance / Customer Service
Deliverable
client delivery
Required skills
German (native), phone communication, patience, structure, customer service experience
Preferred skills
sales aptitude, experience in gastronomy, retail, or call center
Technologies
proprietary customer portal
Responsibilities
Greet new customers by phone, guide customers through the booking portal, handle inquiries and complaints, identify upsell opportunities for additional services
Seniority
Junior, entry-level