Disponent/in
Core
Dispatching and scheduling furniture installation and delivery teams while handling customer inquiries and order management.
Role type
Operations dispatcher (logistics/installation)
Builds
Furniture installation and delivery services
Domain
Furniture retail and installation logistics
Required skills
Customer service, scheduling and resource allocation, order management, complaint handling, MS Office proficiency
Preferred skills
Prior experience in logistics dispatching, strong organizational skills, self-motivated work style
Technologies
MS Office
Responsibilities
Telephone customer consultation and support, scheduling and deployment of installers, order intake and scheduling, processing and follow-up of complaints
Seniority
Entry to Mid-level, hands-on IC