Sachbearbeiter:in Reporting & Prozesssteuerung (w/m/d)
Core
Support organizational steering of media sales and service formats, ensure smooth implementation of central processes (call control, staff scheduling, knowledge and emergency management), prepare key figures and evaluations in Excel for decision-making, and optimize internal processes and service workflows.
Role type
Administrative and process control specialist (banking)
Builds
Internal operational processes, service formats, and decision-making data for a regional savings bank
Domain
Banking / Financial Services
Deliverable
dashboards & analysis
Required skills
Microsoft Excel, data preparation and evaluation, process documentation, administrative task management, information research and synthesis
Preferred skills
Experience in administration or customer service, knowledge of banking service processes, experience in commercial customer business
Technologies
Microsoft Office, Microsoft Excel
Responsibilities
Prepare key figures and evaluations in Excel for decision-making, support organizational steering of media sales and service formats, optimize internal processes and service workflows, maintain relevant data and document processes, conduct task-related information research
Seniority
Entry to Mid-level, hands-on IC