Anwendungsbetreuer (m/w/d) Laborsoftware
Core
Install, configure, and support ScanTools laboratory software that digitizes paper orders, processes electronic orders from OrderEntry systems, registers samples, and transfers verified data to the Laboratory Information System (LIS) to enable medical analytics.
Role type
Application Support Engineer (Laboratory Software)
Builds
ScanTools software for hospital and university laboratory groups
Domain
Healthcare / Laboratory Information Systems
Required skills
Windows Server administration, HL7/XML/LDT interface configuration, 1st/2nd-level technical support, software installation and updates, migration support
Preferred skills
SQL databases, scripting languages, HL7/LIS/OrderEntry system experience, laboratory workflow knowledge
Responsibilities
Install software on Windows servers and clients, configure forms and interfaces, apply updates and manage migrations, analyze and resolve support tickets via phone and remote access, collaborate with developers on complex issues
Seniority
Entry to Mid-level, hands-on IC