Empathische Kolleg:Innen für die Sachbearbeitung gesucht!
On-site
Core
Administrative support for patient care in home ventilation and sleep therapy, managing digital correspondence, setting up customer orders, and coordinating with medical providers.
Role type
Administrative Customer Account Specialist
Builds
Customer accounts and order workflows for home ventilation and sleep therapy services
Domain
Healthcare / Home Care
Deliverable
dashboards & analysis
Required skills
Commercial training or office experience, German (fluent), data entry, telephone communication, document processing, stakeholder coordination, organizational skills
Responsibilities
Manage digital incoming mail (emails, faxes), create new customer accounts and orders in the system, request missing data from doctors and hospitals via phone, monitor and process follow-up tasks, assist with master data maintenance