Frontoffice-Manager (m/w/d)
Core
Managing the front office operations, reception, and customer service at a car dealership.
Role type
Front office manager
Builds
Customer reception, appointment coordination, billing, and insurance claim processing for a car dealership
Domain
Automotive retail
Deliverable
product features
Required skills
Team leadership, customer service, administrative management, billing, insurance claim handling, scheduling, computer literacy
Responsibilities
Lead and organize the front office team, handle customer reception and inquiries, manage appointments and internal workflows, process invoices and cash handling, handle accident damage claims, collaborate with the workshop and management
Seniority
Mid-level, hands-on manager