Kaufmännischer Mitarbeiter - Vertriebsinnendienst (m/w/d)
Core
Managing customer orders and providing organizational support to the outside sales team throughout the project lifecycle.
Role type
Sales Operations Specialist
Builds
Order fulfillment and sales support processes
Domain
Manufacturing / Building Protection Systems
Required skills
Order management, Customer service, CRM data management, Project coordination, Payment processing, Administrative support
Preferred skills
MS Office, ERP systems (Lexware), English language skills
Responsibilities
Processing and tracking customer orders, Customer consultation via phone, Sales promotion support, Coordinating installation and delivery schedules, Handling complaints and returns, Managing payment terms, Maintaining master data
Seniority
Entry-level to Mid-level