Call-Center-Agent/in m/w/d Inbound (kein Verkauf)
Core
Inbound customer service agent providing telephone support, email handling, and backoffice documentation for a service company.
Role type
Inbound customer service agent
Builds
Customer support services
Domain
Service industry
Deliverable
client delivery
Required skills
Telephone communication, Email management, Backoffice administration, Documentation creation, MS Office, German (fluent)
Preferred skills
Commercial training background (e.g., retail or hotel sales)