IT-Anwendungsbetreuer (m/w/d)
Core
Ensure reliable operation of enterprise applications and advise business units on usage and development.
Role type
Application Support Engineer (Business Application)
Builds
Enterprise applications (CRM, DMS, HR systems, CAQ)
Domain
Manufacturing / Industrial / Aviation
Required skills
Application administration and configuration, Troubleshooting and incident management, Release management, Requirements analysis, Process optimization consulting, Customization implementation, Data interface management, Data quality assurance, Compliance and security adherence
Preferred skills
ERP/CRM/DMS systems knowledge, Database and interface understanding, IT infrastructure knowledge
Responsibilities
Administer and configure enterprise applications, Analyze and resolve application issues, Conduct updates and release changes, Test and approve new features, Analyze and document business requirements, Consult business units on process optimization, Manage data interfaces and coordinate external providers, Create process and system documentation, Conduct user training
Seniority
Mid-level, hands-on IC